Daily Ops Update – 3/25/2020

I hope this update finds you, your families, and your co-workers healthy and safe. As I noted yesterday, we continue to work with the Pennsylvania state officials to explore options that will allow our temporarily paused facilities to reopen in a way that assures the health and safety of our employees. I am pleased to report that we reopened our Mifflinburg, PA facility this morning. This change has positive impacts on our Design-Craft, MasterCraft, Medallion, and Yorktowne brands.    

As operations continue across Cabinetworks, we are extremely focused on following the Center for Disease Control (CDC) guidelines for the health and safety of every employee working in our facilities. We will continue to make sure that our business practices are consistent with the most up-to-date information.  

The status of each brand, as of Wednesday, 3/25, is shown below. Positive updates noted for Design-Craft, MasterCraft, Medallion, and Yorktowne brands.   

• Advanta – Operations paused, accepting orders, estimate a 3-week delay   
• Cabinets 2000 – Normal operations   
• Design-Craft – No longer expect a production pause at our Culver, IN facility, but expect extended lead times
• Echelon – Operations paused, accepting orders, estimate a 3-week delay   
• KraftMaid – No longer expect a production pause, but expect extended lead times   
• MasterCraft – Operations will pause for 1 week starting on 3/26, accepting orders, estimate a          1-week delay   
• Master WoodCraft – Normal operations   
• Medallion – No longer expect a production pause at our Culver, IN facility, but expect extended lead times 
• Merillat Masterpiece – No longer expect a production pause, but expect extended lead times   
• Merillat Classic – No longer expect a production pause, but expect extended lead times   
• Merillat Basics – Normal operations   
• QualityCabinets – No longer expect a production pause, but expect extended lead times   
• QualityCabinets Woodstar – Normal operations   
• Serenade – Operations paused, accepting orders, estimate a 3-week delay   
• Smart – Operations paused, accepting orders, estimate a 2-week delay  
• Studio Full Access – Operations paused, accepting orders, estimate a 3-week delay   
• Yorktowne – No longer expect a production pause at our Culver, IN facility, but expect extended lead times

To reduce call volume and wait times, please consider using our online order status tools for each brand. These resources provide you with 24/7 access to the most up-to-date information on your orders. 

Each day we will assess the dynamics impacting our business and act with transparency. 

Thank you for your partnership and your business.   

Regards,   

Larry  Denbrock   
President &  Chief Revenue Officer