Daily Ops Update – 3/26/2020

As I noted yesterday, we are diligently working daily with the Pennsylvania state officials to explore options that will allow our temporarily paused Thompsontown and Mt. Union facilities to reopen in a way that assures the health and safety of our employees. We are making progress and will keep you updated as we learn more. 

Yesterday, the governors of Minnesota and Kentucky issued stay-at-home orders to limit social interactions. With the U.S. Department of Homeland Security (DHS) declaration that the wood products industry is an “essential critical infrastructure workforce” in the nation’s response to the coronavirus pandemic, we can keep our facilities in these states open. Should circumstances change, we will notify you as quickly as possible. 

As operations continue across Cabinetworks, we are extremely focused on following the Center for Disease Control (CDC) guidelines for the health and safety of every employee working in our facilities. We will continue to make sure that our business practices are consistent with the most up-to-date information the Center for Disease Control and federal, state, and local governments.

The status of each brand is shown below. There are no changes from yesterday’s update.

• Advanta – Operations paused, accepting orders, estimate a 3-week delay   
• Cabinets 2000 – Normal operations   
• Design-Craft – No longer expect a production pause at our Culver, IN facility, but expect extended lead times
• Echelon – Operations paused, accepting orders, estimate a 3-week delay   
• KraftMaid – No longer expect a production pause, but expect extended lead times   
• MasterCraft – Operations will pause for 1 week starting on 3/26, accepting orders, estimate a 1-week delay   
• Master WoodCraft – Normal operations   
• Medallion – No longer expect a production pause at our Culver, IN facility, but expect extended lead times 
• Merillat Masterpiece – No longer expect a production pause, but expect extended lead times   
• Merillat Classic – No longer expect a production pause, but expect extended lead times   
• Merillat Basics – Normal operations   
• QualityCabinets – No longer expect a production pause, but expect extended lead times   
• QualityCabinets Woodstar – Normal operations   
• Serenade – Operations paused, accepting orders, estimate a 3-week delay   
• Smart – Operations paused, accepting orders, estimate a 2-week delay  
• Studio Full Access – Operations paused, accepting orders, estimate a 3-week delay   
• Yorktowne – No longer expect a production pause at our Culver, IN facility, but expect extended lead times

To reduce call volume and wait times, please consider using our online order status tools for each brand. These resources provide you with 24/7 access to the most up-to-date information on your orders. 

We will continue to assess the dynamics impacting our business and act with transparency. 

Thank you for your partnership and your business. Stay safe!   

Regards,   

Larry  Denbrock  
President &  Chief Revenue Officer