2020

Good afternoon. As you get into your day, I want to provide you the latest operations update from Cabinetworks Group. Our operations continue to run across our organization, but it is not without its challenges. I am sure you are experiencing some of the same challenges. While these are unprecedented times, I am grateful that we are all working together to take care of our employees and our customers.

My update today focuses on logistics and delivery. With 21 states across the U.S.A with stay-at-home or shelter-in-place orders, we are working daily with our logistics partners and cross docks to ensure they have the latest information on orders and deliveries and the right tools to ensure driver safety. This includes practical items like essential documents to travel freely and health and safety guidelines to create a safe and worry-free experience at every interaction with our customers.

If, for any reason, your business will be closed and you will not be able to accept a scheduled delivery, please reach out to your Sales Representative or our Care or Logistics teams as soon as possible to let us know of your current status. We will work with you to reschedule deliveries when your business is ready. Working together, we’ll get through these challenging times.

The status of each brand is shown below. There are no changes from yesterday’s update.

Advanta – Operations paused, accepting orders, estimate a 3-week delay
Cabinets 2000 – Normal operations
Design-Craft –Expect extended lead times
Echelon – Operations paused, accepting orders, estimate a 3-week delay
KraftMaid – Expect extended lead times
MasterCraft – Operations paused for 1 week starting on 3/26, accepting orders, estimate a 1-week delay
Master WoodCraft – Normal operations
Medallion – Expect extended lead times
Merillat Masterpiece – Expect extended lead times
Merillat Classic – Expect extended lead times
Merillat Basics – Normal operations
QualityCabinets – Expect extended lead times
QualityCabinets Woodstar – Normal operations
Serenade – Operations paused, accepting orders, estimate a 3-week delay
Smart – Operations paused, accepting orders, estimate a 2-week delay
Studio Full Access – Operations paused, accepting orders, estimate a 3-week delay
Yorktowne – Expect extended lead times

For quick access to information on order status, you can log on to our online tools for the appropriate brand. These resources provide you with 24/7 access to the most up-to-date information on your orders.

Thank you for your partnership and your business. Stay safe and be well.

Regards,  

Larry Denbrock  
President &  Chief Revenue Officer  

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